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Blanco reclaims title for customer satisfaction

Blanco has reclaimed its leadership in the sink category in the 2020 Canstar Blue customer ratings with five-star reviews for quality and durability, ease of cleaning, design, and overall satisfaction. The brand was awarded the top spot in 2018.

Caroma was the runner-up in the 2020 awards, followed by Oliveri, Mondella, Franke, IKEA Abey and Clark rounding out the top eight.

Shriro divisional manager, Gerard Gill told Appliance Retailer: “We are humbled that our valued customers have once again nominated Blanco with the 2020 Canstar Blue award for most satisfied customers. We will continue to work hard to ensure we uphold the expectations of our customers and continue to showcase why a Blanco sink is perfect for them.”

Canstar Blue surveyed more than 400 Australian households for feedback on the sinks they purchased in the last three years.

The research has found that ease of cleaning is the most important factor when purchasing a sink for 24% of consumers, ahead of value for money (23%) and design (22%). Quality and durability is an important consideration for 18% of consumers while variety was key for 13% of consumers.

Blanco offers a range of sinks in stainless steel, silgranit and ceramic that are available in inset, flush mount and undermount design options, with a 30-year warranty on all models.

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