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Mitsubishi Heavy Industries scoops up Canstar Blue award win

Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) has received the top accolade for the 2020 Canstar Blue Most Satisfied Customer Awardin the air conditioner category. This is the second year in a row that MHIAA has received this award.

MHIAA was the only brand to receive a five-star rating for overall satisfaction to take out the 2020 Award and the only one to receive a five-star rating for five out of the six customer satisfaction ratings which included functionality, reliability, quietness, ease of use and overall satisfaction.

This latest award, in conjunction with previous honours, such as the CHOICE Best Brand award for 2018 and 2019, reflects the company’s continued commitment to delivering quiet yet high performing air-conditioning solutions for Australian homes.

MHIAA managing director, Mr. Yuji Ito said that receiving this accolade cements its commitment to quality, technology, and customer service.

“As a customer-centric organisation, we are honoured to have received this Canstar Blue award for the second year in a row. At MHIAA, we pride ourselves on delivering on our promises of providing premium products to the market and giving consumers exactly what they need. We are extremely honoured to take out both Canstar and CHOICE awards for two years in a row.”

He added: “At MHIAA, we believe in creating long-lasting relationships with our customers. From finding the perfect AC unit, to installation and services throughout its lifetime, by investing in our service support, we ensure that our superior products are backed by service excellence.”

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