Myer has confirmed that approximately 90 head office roles have been made redundant across management/store management, business support, administration and duplicate roles, given the impact of COVID-19 and unknown future of retail conditions.
Myer has redeployed another 45 people to new or redefined roles as the department store continues to invest in its online and supply chain functions.
“We have proactively accelerated plans to refine and adapt our business to reflect the changing retail landscape,” a Myer spokesperson said in a statement shared with Appliance Retailer.
“As a result, we will be putting a leaner and more agile business model in place to ensure we are best placed to successfully manage the period ahead. This includes refined roles and responsibilities, team structures and simplified reporting lines, which in-turn has unfortunately resulted in a number of management, support and administration roles departing the business.
“We have successfully redeployed a significant number of roles within the business to minimise the impacts to our team members however, we recognise that this is a particularly challenging time for those impacted. We will provide full support to those team members departing the business and we thank them for their contribution to our business.
“Looking ahead, we remain fully committed to the Customer First Plan and will continue to deliver against our key focus areas. In particular, we will fast track plans and investment across our factory to customer and online business, which has experienced significant growth over the past few months, in what is clearly a changed retail landscape.
“In addition to these changes, we will bring back all Myer team members to full time service. Servicing the needs of our customers remains at the forefront of our decisions and we reinforce there will be no impact to our service levels, as a result of these changes,” the statement concluded.